CSC WhatsApp ChatBot Service Launched for Digital Literacy Services
Common Services Centers (CSC) launched a WhatsApp Chatbot for citizens to receive a range of digital literacy services and resources with an aim to bridge the digital divide and spur rural entrepreneurship.
People can send a “Namaste” at CSC Academy’s official WhatsApp account +91 99991 89321, to access details and course modules of flagship programs like the Pradhan Mantri Gramin Digital Saksharta Abhiyan (PMGDISHA) and the Digital Beti initiative in English, Hindi and seven other regional languages.
Till date, over 500 unique users have accessed CSC’s WhatsApp chatbot and it is expected to be used by 10 million beneficiaries by August 2021. The Digital Beti initiative aims to train 5,000 rural entrepreneurs on digital literacy in over 3,000 villages across 10 Indian states, while the PMGDisha initiative focuses on making at least 40% rural households digitally literate.
WhatsApp is becoming a preferred platform for conversations between businesses and customers, governments and citizens, and so on.” WhatsApp is also working with NITI Aayog’s WEP program and this partnership expands on WhatsApp’s efforts to play an important role in driving digital and financial inclusion across India.
Source: CSC e-Governance Services India Ltd
